403.243.2266




Terms & Conditions






ON TIME

We understand the importance, to you and your client, to start marketing every property immediately. We are committed to the placement of signage within 24 hours, for Calgary and area (yes, that includes outside of Calgary). Major accidents, traffic or please excuse mother nature, she will be the only thing that stands in our way. Please note cut off time for placing orders is before 2pm for same day placement or delivery.

Delivery of signs is within 24hours, we reserve collection of signs to Tuesday and Fridays, please let us know prior to these days if a sign needs to be removed. If we are able we can try to accommodate daily, if not, it will be on this two days only.

RUSH ORDERS

Time is money, we know not everything falls into standard business hours so we are happy to provide an after-hours and rush service, we charge a small premium to our standard rate for this service (see pricing).

WE STAND BEHIND OUR SIGNS

Not literally, we know our quality surpasses others, all repairs are free for the first 30 days, if we cannot repair it, we will replace it. We cannot control bored teenagers, vandalism and acts of god are not included. Please inspect any sign and let us know if you find any defects, errors or issues.

LOST OR MISSING SIGNS + PINS

Life happens, should you lose a sign, or if your sign is stolen (yes they are so great it could happen) there is a replacement fee (see pricing). If any property is found within 30 days we are happy to credit you back anything you were charged.

FREE UP YOUR SPACE

We are happy to store 1 or all of your signs, we will track them on your behalf as well. Just give us 24 hours notice if you need one. We will not be responsible for signs damaged while in your possession.

MOVING SIGNS

We are happy to relocate your signs for you. If signs are moved without previous authorization or by notifying our team, we may charge a relocation fee. We urge you to contact us, this is for safety reasons.

LIABILITY

Modern Real Estate is not able to see through the ground, please ensure locations are marked. We are not responsible for any below the surface damage to utility or other services. (This may include sprinkler systems, so please ensure any notable obstruction is marked.

PLACEMENT AND COMPLIANCE

We would like to ensure any placement meets requirements or client requests, while we acquainted with most legal/municipal requirements, occasionally special requests or rules for townhouse complexes, co-ops, retail plazas, and condominiums apply. Please let us know in advance and we would be happy to comply. If a sign needs to be relocated, we may, using our discretion, apply a nominal charge. To avoid questions, you can always use a placement market, this is required for bare land property listings.

COMPLETE INFORMATION

We cannot read minds, so please insure the address provided is full and complete. Any changes or replacement due to client error will be subject to a movement charge. Please also note, if signs are under a different name, please be sure to clarify the realtor (®) name (Michael versus Mike) to avoid any errors.

POST RENTAL

All posts rentals are for 6 month terms. After every 6 months we only charge an additional rental fee to cover the rental of the POST should your listing remain (see pricing).

WE UNDERSTAND YOU ARE OUR CLIENT

We love to keep everyone happy, as such, we ask that all communication come directly from our clients, if a home owner has a question, comment or concern we will hope that it can be addressed and resolved directly with our clients.

DESIGN

We are happy to provide design services. We will not begin printing until the proof is signed off.

ONLINE ORDERING

We have supplied a comprehensive online ordering and tracking system, please note that this is the only guaranteed way of ensuring changes, placing requests and inquiries. We cannot guarantee all social media messages, emails or texts will be received.

BE NICE

We are happy people, a such we will not accept any aggressive or abusive treatment towards any of our team, however we appreciate your feedback and referrals, so please let us know if there is anything we can do to make your experience better.

DISCONTINUING SERVICES

Please provide 30 days notice of any plans to discontinue our services, this will ensure our accounting department does not accidentally charge you. If you own your signs, we will charge a $5/sign pick up fee or delivery charge if you would like your signs dropped off to you.




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Website Design by Alberta Web Designs Inc. High River, Alberta

BAY "D" - 4301 9 ST S.E. CALGARY, AB
CANADA T2G 3C8

enquiries@modernrealestatesigns.com

403.243.2266